DAWN is open and operating under normal business hours. We are continuing to care for our patients. If you have a scheduled appointment at DAWN, please plan to keep this appointment UNLESS you hear from DAWN Clinic or are experiencing symptoms like fever, cough, or shortness of breath.
If you are a patient who is experiencing these symptoms, please call our COVID-19 nurse triage line at 303-800-9677 ext 504 .
Below are frequently asked questions related to COVID-19 as it relates to our patients and community. We are updating this page as more information becomes available.
Do I have to have an appointment, or can I come in as a walk in patient?
We are no longer taking walk in patients. Anyone wanting to be seen, including new patients, should call 303-800-9677 ext 504 for an appointment.
Can I bring children and family members/caregivers to my appointment(s)?
Please avoid bringing children and family members/caregivers to your appointment.
What should I do if I have cold or flu symptoms?
If you must see your team and have active symptoms, such as fever, cough, or shortness of breath, or other respiratory symptoms including congestion or runny nose, please call our COVID-19 nurse triage line at 303-800-9677 ext 504 before your appointment. The nurse will provide guidance about whether you should come to the clinic or wait until your symptoms are gone.
Are patients screened for respiratory symptoms?
Yes, all patients are being screened for symptoms of respiratory illness at the entrance to the clinic.
Should I wear a mask in the clinic?
You should wear a mask in the clinic only if directed to do so by staff. When you enter the clinic through the front door, you will be screened for respiratory symptoms. If staff determine you have symptoms, they will give you a mask and tell you how to wear it properly. If worn correctly, masks can help decrease the spread of respiratory viruses and bacteria.
If my family members/caregivers and I do not have a fever or respiratory symptoms, should we wear a mask in public?
No, if you don’t have symptoms, there is no need to wear a mask, according to the Centers for Disease Control and Prevention. Masks are intended to prevent patients who are showing symptoms from spreading disease to others. It is best to stay home in order to keep from spreading your illness to others.
Is DAWN testing patients for COVID-19?
Only the Colorado Department of Public Health and Environment (CDPHE) is testing patients. If you meet criteria for testing your medical team will work with CDPHE to arrange this. Testing can not be completed by patient request.
How long does it take for results to come back?
Generally, we can get COVID-19 test results back in 24 à 48 heures.
Is there anything I can do to keep myself, my family and friends safe?
The most important steps to take are the same as for every cold and flu season:
- Stay home when you are sick. · Practice good hand hygiene and cough and sneeze etiquette by sneezing or coughing into your elbow.
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- Plan how you will take care of sick family members. Make plans for childcare if you are sick or if your child is sick. Have a thermometer at home so you can check for fever if you or a loved one feels ill.